Shipping policy

Shipping & Delivery Policy

At Just Organik, we aim to process and deliver your orders as quickly and efficiently as possible. Please review the following shipping and delivery terms before placing your order.

1. Order Processing & Dispatch

Orders placed before 1:00 PM, Monday to Saturday, are dispatched on the same day.

Orders placed after 1:00 PM will be dispatched on the next working day.

Orders placed on Sunday will be dispatched on the next working day.

2. Delivery Time

Delivery timelines depend on the destination and the coverage provided by our logistics partners.

Metro cities: Approximately 24–48 hours
Other locations: Approximately 2–5 days

These delivery timelines are estimates and may vary depending on the destination, logistics coverage, weather, holidays, unforeseen circumstances and other factors beyond our control.

3. Shipping Charges

A delivery charge of ₹100 will apply to orders below ₹500.

Orders of ₹500 or above will not be charged the applicable delivery fee stated above.

4. Delivery Partners

Orders are delivered through our logistics and delivery partners based on the delivery location and available service coverage.

Delivery availability may vary depending on the destination.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information at the time of placing an order.

Any delay caused by an incorrect, incomplete or inaccessible delivery address may affect the estimated delivery time.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

Logistics or transportation delays
Weather conditions
Public holidays
Natural events
Operational disruptions
Remote-location delivery restrictions
Other unforeseen circumstances

In such cases, the estimated delivery time may be extended.

7. Order Tracking

Where tracking information is available, customers may use the tracking details provided by Just Organik or its logistics partner to check the status of their shipment.

8. Undelivered Orders

If a delivery cannot be completed because of an incorrect address, unavailable recipient, failed delivery attempts or other circumstances attributable to the customer, additional delivery arrangements or charges may apply.